B2B sales
All sales in one system, no spreadsheets on the side
1system instead of a CRM plus spreadsheets
Services
Clients book themselves, no back-and-forth
24/7booking with no calls or chats
The task
Bookings were made through chats and calls. Time and resource clashes had to be sorted out by hand.
What we did
We built a booking system that accounts for resource availability, with automatic confirmation and reminders to clients.
What changed
The client picks a time themselves, with no back-and-forth. The system won't book two people for the same time and resource, and workload is calculated automatically.
- 24/7booking with no calls or chats
What mattered
- The main difficulty is correct availability rules with several types of resources at once.
Other cases
- E-commerce
Website orders land in the ERP by themselves
Autostock and price sync on the storefront
- Operations management
New hires follow one playbook from day one
1workflow for every employee
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